Quill – Are they holding true to their slogan: “Best Experience in Office Products”?

This is an invoice that was provided to us today by a prospective client.  We have cropped out account #’s as well as bill-to and ship-to addresses to protect the privacy of this prospective client.  It is never our intention as a business products provider to bad mouth the competition and today is no exception.  I am simply going to point out a few things on this order and I will allow you to decide whether or not Quill is holding true to their slogan.

  1. Please notice the order date in the upper right hand corner.  This was ordered on the 14th, billed on the 23rd and finally shipped on the 24th.  If you will notice below, all items ordered are standard supplies, yet it took 8 business days to deliver?  Also see below, 2-items were back-ordered.
  2. Let’s talk copy paper as that is the hot topic among a majority of our clients.  Typically office products companies sell their regular 92 bright copy paper in the $30 range.  Depending how aggressive an organization is, the price may fluctuate from $30-$39.99.  Please take note of what this client is being charged for standard copy paper.
With so many options out there, I felt it necessary to publish this.  Quill does a great job of sending out coupons and putting items on special, but at the end of the day are those specials worth overlooking the above-mentioned discrepancies?

-Mike Helou

818-884-5737 x203

mike@oxpros.com

 

 

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